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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

mj carney

March 10, 2023

5  out of  5 rating by mj carney
"Pauline is a joy. Always upbeat, friendly and efficient. I have been working with her for several years and very satisfied."

Lissbeth Chavira

February 23, 2023

5  out of  5 rating by Lissbeth Chavira
"I have had the best experience with this agent. Pauline is great, super quick to respond to any question I have. I can email her and she immediately takes action and helps me out with any matter. She makes it very easy to be able to deal with my insurance questions."

Carla Cabal

February 17, 2023

5  out of  5 rating by Carla Cabal
"This review is to let everyone know including her boss that Pauline Duenas is absolutely 💯 the best agent to have on your team. I have been with State Farm for many years and she has always been outstanding, caring, extremely professional and excellent at what she does as a State Farm agent. Her customer service is undeniably the best!!! I will continue to be a customer with this State Farm agency because of her. I recommend to everyone that if you need an insurance agency this this agency is the.way to go you will always be taken care of by the best. Kudos to Pauline I have the upmost respect for you and what you do. Thank you for making me feel like family to State are awesome!!!"

Danh Truong

February 13, 2023

5  out of  5 rating by Danh Truong
"Have been a customer of Danny Patel State Farm for over 15 year. Happy with the insurance coverage as well as other products offered there and especially the service from everyone at Danny's office is subperb (Pauline is super wonderful!)."

Alexis Diaz de leon

January 25, 2023

5  out of  5 rating by Alexis Diaz de leon
"Very helpful guiding me through the various policies and what coverage works best for me personally"

Mayra Oropeza

January 24, 2023

5  out of  5 rating by Mayra Oropeza
"Always helpful, friendly, professional and doing the extra for theirs clients"

The Robinson's

January 18, 2023

5  out of  5 rating by The Robinson's
"My husband and I have been with our agent for State Farm, Danny Patel and his staff for over 20 years and we have absolutely NEVER had a problem with them taking care of every situation. And EVERYTHING we've ever called for has been handled with excellent service, care and very quickly with NO delays. One of MY favorite people on his staff is Pauline. She is such a beautiful soul and very pleasant to work with. She has made our family feel like family. We recommend Danny Patel - STATE FARM to anyone in need of great service."

Juan Quirino

January 18, 2023

5  out of  5 rating by Juan Quirino
"always help quick and efficient. never have had any issues with our assets we have insured with this agent. Thanks pauline for always helping out and giving us the great customer service."

Melissa Arrayales

January 17, 2023

5  out of  5 rating by Melissa Arrayales
"Pauline has been our go-to person for years. She always goes ABOVE ABD BEYOND for myself and family. She is always available when we need her and responds in a timely manner. When I have a question regarding something she is quick to respond and gives the BEST customer service!"

Binh Hoang

January 14, 2023

5  out of  5 rating by Binh Hoang
"My family been with this office for over 40 yrs, thru multiple cars and several houses. Excellent service whenever we have to file a claim!"

Eunice Flores

January 13, 2023

5  out of  5 rating by Eunice Flores
"Rachel Burciaga has been the best insurance agent I’ve worked with, I’m a loyal customer due to her amazing customer service. She guides me through everything and makes my experience so pleasant and seamless. Thank you!"

Carlos De León

January 3, 2023

5  out of  5 rating by Carlos De León
"I'm been working with Mr. Patel for many years and his service is always a premium service even if is almost closing time he have the patience to attend me. Thank you 😊 so much."


January 2, 2023

5  out of  5 rating by Darvin
"I didn't know your office would be closed on January 2nd which is today. Thank you for clearing up my billing questions greatly appreciated it."

Suzanne Arnold

December 15, 2022

5  out of  5 rating by Suzanne Arnold
"I have been with Danny Patel Insurance for over 20 years. The staff is always friendly, helpful and professional."

Sandra Cruz

December 9, 2022

5  out of  5 rating by Sandra Cruz
"Danny Patel State Farm is family oriented and provides quicksilver service! I am always over the moon satisfied! Thanks Pauline!"
Profile photo of Vizcaino D-S

Vizcaino D-S

October 28, 2022

5  out of  5 rating by Vizcaino D-S
"This agency is one of the top insurances in the Chula Vista market, there office staff goes over and above to provide the best service to every customer that walks through their door! thank you again Pauline & Raquel for your professionalism towards servicing your customers best needs."


October 21, 2022

5  out of  5 rating by Mat
"Been with Mr Patel's team for years. They're excellent services has only improved for the better. Great job y'all!!"

Lola Liz

October 19, 2022

1  out of  5 rating by Lola Liz
"Very unprofessional after numerous attempts to resolve the incorrect milage that resulted in over six months of overpayment! I had no rescourse but to report agent to corporate several times for errors on my policy and ultimately report agency to Dept. Of Insurance! Beware!"

Luis Sugatan

October 18, 2022

5  out of  5 rating by Luis Sugatan
"Pauline is very attentive and helpful. Provided the information needed and advised the best possible coverage for my needs. Always return my calls and addresses any concerns. Highly recommended."


October 17, 2022

1  out of  5 rating by M
"Horrible service and Agents lie to you about the coverage you need in order to cash in on your policy. The worst part is that they manipulate your Milage on usage to increased the rate and they deny and refuse to service you when you complain; I had to report Raquel to Corporate for failure to respond or service; now I’m reporting State Farm in general to The Dept Of Insurance for full investigation on their denial of service and unjustified increases also over insured!. Beware"

Amanda Williams

September 30, 2022

5  out of  5 rating by Amanda Williams
"This State Farm office has taken care of me as though I was family rather than a customer. I’ve had several policies with State Farm for many years and briefly switched to another company. I turned right back around and went back to State Farm because their customer service and business ethics are unbeatable! If I could give them more stars I would, but they deserve the 5 star rating. Remarkable service! And a special thank you to Pauline for always being friendly, respectful and for giving 100% effort to all of her customers."

Ruth Luna

August 25, 2022

5  out of  5 rating by Ruth Luna
"(Translated by Google) Excellent information, detailed and personalized. (Original) Excelente información, detallada y personalizada."


August 24, 2022

5  out of  5 rating by mediumoscar
"Excellent service! I was provided with all the information I needed."

Cheryl Simon

August 22, 2022

5  out of  5 rating by Cheryl Simon
"I have worked with the Danny Patel State Farm Office for over 30 years. I have always felt supported and been served well. Rachel is so excellent on the phone. Pauline is always ready to help me deal with whatever comes my family's way."

fernando cuevas mota (Mota)

August 19, 2022

5  out of  5 rating by fernando cuevas mota (Mota)
"She is the best agent ever. On top of things and attentive."