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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dale Stephenson

Dale Stephenson

September 25, 2025

5  out of  5
rating by Dale Stephenson
"Danny Patel's office provided excellent customer service. Pauline was very responsive to my questions and her dedication to ensure my claim was approved is much appreciated."
We responded:
"Dale. Thanks for the wonderful review and being a valued client that deserves the best of services!"
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Jorge Rene Lopez

September 16, 2025

5  out of  5
rating by Jorge Rene Lopez
"“Pauline is awesome! I been with her for years and always have been super helpful, professional, and always quick to respond. She truly cares about her clients, and it shows in the way she handles everything.” I’m very grateful for her help!"
We responded:
"Jorge. We have wonderful clients like yourself giving us the great review even when we are all going thru challenging times."
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Ana L. Castelo M.

September 16, 2025

5  out of  5
rating by Ana L. Castelo M.
"Excellent service, the staff is very friendly in their customer service and attention"
We responded:
"Ana. Thank you and please continue supporting us to give you even better service as you well deserve. "
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Male Beatie

September 16, 2025

5  out of  5
rating by Male Beatie
"Rachel Burciaga is wonderful, i needed a copy of my hone coverage and she sent it to me right away!"
We responded:
"Male. Our office tries hard to keep up with new technologies as you are now made aware that you can download your policy id cards etc by having registered on-line."
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Christopher Escamilla

September 15, 2025

5  out of  5
rating by Christopher Escamilla
"I’m very satisfied with StateFarm and would definitely recommend their vehicle insurance to anyone looking for auto insurance. My Insurance Agent Raquel, has been amazing throughout my years with StateFarm and highly recommended Raquel for family and friends!! Raquel, is very positive and explains above and beyond to best assist you with any concerns or questions. Highly recommend speaking with Raquel!!"
We responded:
"Christopher. Awesome review. Thanks and please keep the office in the loop with your feedback!"
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David is my last name

September 12, 2025

5  out of  5
rating by David is my last name
"I’ve been working with State Farm Broker Associate Pauline Duenas and the office staff for over 10 years, and they have always been amazing to work with. Pauline is prompt, knowledgeable, and very helpful whenever I need assistance or changes to my policy. The entire team is professional and reliable. Nothing but positive experiences - highly recommend!"
We responded:
"David. You very well deserve and we appreciate your tenure and wish had many many more clients like yourself. Thanks."
Profile photo of Maria Soriano

Maria Soriano

September 10, 2025

5  out of  5
rating by Maria Soriano
"Always great and fast service"
We responded:
"Maria. Clients like you are awesome as you help us validate our services to you and our customers. Thanks. "
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elizabeth goldsberry

September 4, 2025

5  out of  5
rating by elizabeth goldsberry
"THEY ARE ALWAYS VERY HELPFUL, EVERY TIME I HAVE A QUESTION REGARDING THE POLICY THEYN KINDLY ANSWER ME AND ASK ME IF I HAVE ANY MORE QUESTIONS, AND ALWAYS LOOKING FOR THE BEST OPTIONS FOR ME."
We responded:
"Elizabeth. Thank you again. "
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Sam Chiem

August 29, 2025

5  out of  5
rating by Sam Chiem
"pauline and her crew is awesome"
We responded:
"Sam. Awesome to have fantastic clients like yourself who appreciate the value we provide from all the risk you allow us to manage for your household. My clients understand that the product of Insurance is not based on fixed costs like buying a desk but many variables that go into the make of that premium (not price). We also try to provide that added value from our agency thru our team each day to help understand how and why insurance costs are made up of."
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Pushpa Shastri

August 18, 2025

5  out of  5
rating by Pushpa Shastri
"Pauline whomI work with is fantastic person to work with. And she is great at her customer service etiquette. Luv her"
We responded:
"Pushpa. Awesome reviews. Appreciate your feedback and hope you continue that as we try to do our best each and every day!"
Profile photo of Wendy Curiel

Wendy Curiel

August 18, 2025

5  out of  5
rating by Wendy Curiel
"Tengo muchos años con esta aseguradora de carros 🚗 y siempre han sido excelentes, la atención es inmediata, eficiente y muy amable; Raquel siempre muy linda y amable!"
We responded:
"Wendy. Gracias, apreciamos su preferencia y los excelentes comentarios sobre nuestros servicios para usted y su familia. (Thank you and appreciate your business and the great feedback on our services to you and family!"
Profile photo of Taylor Meyers

Taylor Meyers

August 15, 2025

5  out of  5
rating by Taylor Meyers
"Pauline is always so helpful! Whatever I need she is on it. Always love our interactions."
We responded:
"Taylor. All My team members saying "Thank You" for giving us the 5 Star acknowledgment of great services we have provided to you and family. may you continue to provide such reviews of all our services."
Profile photo of Ernesto Murana

Ernesto Murana

August 13, 2025

5  out of  5
rating by Ernesto Murana
"I’ve been with state farm for yearsss and Pauline always looks out for me, if I have any questions or anything I just call Pauline and she’s always on it and happy to help!"
We responded:
"Ernesto. Thank you for the feedback. You are our valued client and your response to our services is the best compliment you can give. Thank you!"
Profile photo of Rufus Runnells

Rufus Runnells

August 12, 2025

5  out of  5
rating by Rufus Runnells
"Pauline has been my agent for years and has always taken care of me. She has gotten me to get whole life insurance for my kids and grand kids always"
We responded:
"Rufus. Another 5-star review! Wow. Thanks."
Profile photo of Lesley

Lesley

August 12, 2025

5  out of  5
rating by Lesley
"Pauline was fantastic—professional, friendly, and always quick to answer my questions. She explained everything clearly and made the whole insurance process simple and stress-free. I truly appreciate her patience and attention to detail. Highly recommend working with her!"
We responded:
"Lesley: Wow! Thanks for the wonderful 5 star rating of our Agency services. Please refer your friends and associates for them to get the same great service you are having. Thank you again!"
Profile photo of Rick Trovato

Rick Trovato

August 11, 2025

5  out of  5
rating by Rick Trovato
"Pauline is the best insurance associate I have ever worked with.super nice,friendly and knowledgeable."
We responded:
"Rick. What a nice compliment! Thanks, and we are proud to provide the level of service you deserve. Please refer all your family and associates to our agency to get the best of what is available in our Insurance and Financial services business."
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Carminda Nunez

August 7, 2025

5  out of  5
rating by Carminda Nunez
"Hi, Rachel was very helpful and professional. I love my experience with her and how helpful she was. Thank you."
We responded:
"Rachel. Thanks for the review. We really appreciate your very positive response to our services we provide. "
Profile photo of LUIS AXEL RICO ESCOBAR

LUIS AXEL RICO ESCOBAR

August 7, 2025

5  out of  5
rating by LUIS AXEL RICO ESCOBAR
"Very good customer service. Raquel went straight to the point and help me solve it."
We responded:
"Luis. Awesome feedback. Thanks."
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Maria Elena V S

July 31, 2025

5  out of  5
rating by Maria Elena V S
"Excellent Customer Service From Pauline. So attentive and helpful. I also got really fast replies."
We responded:
"Maria. Thank for the wonderful feedback you honored our office as a five-star service provided! "
Profile photo of John Marc Pacho

John Marc Pacho

July 29, 2025

5  out of  5
rating by John Marc Pacho
"Ms. Pauline helped us with our auto insurance, together with my sister and gave a competitive pricing despite being newly licensed drivers in CA."
We responded:
"John. Thanks for the great feedback on our services and the great value you get in having ab agent address your needs. Thanks again!"
Profile photo of Luis Juan Fernandez

Luis Juan Fernandez

July 22, 2025

4  out of  5
rating by Luis Juan Fernandez
"It all depends who helps you, Raquel very helpful with questions asked but State Farm has a Special way of helping the customer, Great Customer Service."
We responded:
"Luis. Thanks for your wonderful feedback as to how we provide the value that our clients deserve and that trust embedded with that service on a daily basis!"
Profile photo of Jose Sandoval

Jose Sandoval

July 14, 2025

5  out of  5
rating by Jose Sandoval
"Thank you for all your help durning the years Pauline and Rachael have always even there for me. I need a COI or information there on top of it. Thank and happy new year"
We responded:
"Carlos. Thanks very much for recognizing my team members as being awesome. It means a lot for all of us who tries to provide the best value and services to the many clients as possible."
Profile photo of JOSE OTERO

JOSE OTERO

July 10, 2025

5  out of  5
rating by JOSE OTERO
"very professional and accurate"
We responded:
"Jose. Thank you for the wonderful 5 star response. "
Profile photo of Socorro Guerrero

Socorro Guerrero

July 9, 2025

5  out of  5
rating by Socorro Guerrero
"Have been a client for over 10 years, Raquel, my contact person, is always very helpful and always takes the time to answer all my questions."
We responded:
"Socorro. Thanks, and appreciate your feedback on your family getting the best value from our office."
Profile photo of Thomas Bui

Thomas Bui

July 3, 2025

5  out of  5
rating by Thomas Bui
"We’ve been working with Pauline and Danny Patel insurance group for many groups. We have comprehensive coverage with them (4 cars, home and business). Pauline is very responsive, kind and extremely helpful. Called, spoke with her directly and she sends an updated email within an hr Mr. Patel has been the best agent all these years, he used to stop by the business to discuss all the coverage, rates and different ideas to maximize the coverage Amazing company, honest business people, genuine and kind"
We responded:
"Thomas. Great feedback. Thank you! A very Happy 4th July."